WIN Namibia's second National Gathering took place on the 11th of May in Windhoek. The session featured National Coach Deidré Carballo who delivered a rich and stimulating presentation on Change Management and an equally empowering presentation by Tracy Eagles on Personal Development, Conflict Resolution and Authenticity whose premise was, “There is Value in Applying Multiple Perspectives to Leadership," that gave participants valuable management information.
Skills Development is one of the WIN core program components that focus on Leadership training. In her presentation, Deidré defined Change Management, gave a model and went on to enlighten participants on how to transform Change into a positive undertaking as the process, if not implemented tactfully, can face resistance from the employees and defeat the noble cause. Participants learned that Change Management that is implemented inside out is more successful, more readily acceptable and gets less resistance from employees as it involves the workers. The top down Change Management implementation process usually faces resistance.
The presentation carried remedy dosages. Deidré’s delivery prescribed a holistic treatment to Change Management resistance. One of the most effective ways to cushion an organisation from change resistance is to identify the area of resistance then influence the leader who in turn can influence his peers to accept changes being advocated.
From the presentation, participants also learned that the key word in Change Management is Process. As implementers of change in organisations, it is critical for leaders to be guided by the word Process as it underscores the dynamics associated with Change Management. We learned that Change Management by being a process also means that it is cyclical and well elaborated by Deidre’s presentation as a four stage cycle that begins with analysing followed by planning, implementation and lastly but more important, post project review. The last stage is vital as it enables implementers to assess the position after changes.
Tracy’s also delivered an empowering presentation on Authentic Leadership that no doubt participants found motivating and invigorating. Tracy shared important information to help participants to create value as leaders by first doing a thorough assessment of themselves. She told the group that value is created when as a leader one uses multiple perspectives to conflict and problem resolution and Tracy relayed the message under the theme: “We see things as we are” Multiple perspectives reflect the wonder of diversity.
Tracy also enlightened participants on why we react the way we do using “The Three Conversations.” Participants got tips on Value Creation Strategies , Understanding Team Behaviour, Conflict Management in the work place and how one can manage conflict to create value in the organization. The Thomas Kilman Model gave the participants an interesting activity that gave the snapshot of individuals’ style for addressing conflict.
Tracy also spoke on Motivation and the Psychological Contract and what individual managers can do to achieve this. The ten commandments of Authentic Leadership provided a prescription for Authoritative Women Leaders! The two presentations complemented each other perfectly.
Dorcas Mhungu is the news editor of Confidente newspaper in Windhoek, Namibia.She is a WIN 2012 Freshman.